Updating Your Text Message Preferences

  • Updated on Jan 24, 2025
  • Published on Nov 5, 2024
  • 1 minute(s) read
  • Michael Wood
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If you would like to change the phone number used by your district or program's to contact you via phone call or text message, follow the instructions below:

For desktop devices
  1. Navigate to your program's Arux Community Portal site and click Sign In.
    The Sign In page is displayed.
  2. Sign in to your account.
    Your Account Dashboard is displayed. If your dashboard is not displayed, click your name in the upper-right corner or click Your Dashboard in the footer of the page.
  3. Under Manage Family Members, find your user account and select Edit Person.
  4. Scroll down to Contact Info and verify or update your Phone Number.
    The contact information section shows a field for phone number and text message preferences
  5. Select to Allow us to send your Text Messages (SMS).
Note:
  • If you have more than one phone number on your Arux account, verify the Allow us to send your Text Messages (SMS) for each number.
  • If you have blocked text messages from the Program or District, to be removed from the blocklist you can text message START to (855) 909-4783 to unblock your number.
  1. Scroll to the bottom of the page and click Save.
    Your Account Dashboard is displayed.

For mobile devices
  1. Navigate to your districts's Arux Community Portal site and tap the Hamburger icon.
    The navigation menu is displayed.
  2. Tap Sign In.
    The Sign In page is displayed.
  3. Sign in to your account.
    Your Account Dashboard is displayed.
  4. Under Manage Family Members, find your user account and select Edit Person.
  5. Scroll down to Contact Info and update your Phone Number.
    The contact information section shows a field for phone number and text message preferences
Note:
  • If you have more than one phone number on your Arux account, verify the Allow us to send your Text Messages (SMS) for each number.
  • If you have blocked text messages from the Program or District, to be removed from the blocklist you can text message START to (855) 909-4783 to unblock your number.
  1. Select to Allow us to send your Text Messages (SMS).
  2. Scroll to the bottom of the page and click Save.
    Your dashboard is displayed.
    Your dashboard is displayed