Adding a family member or relationship to your Arux account allows you to set that person as an Emergency Contact and Authorized Pickup.
- Emergency Contacts are people your program may contact if they are unable to reach you and are allowed to pick up your child from child care.
- Authorized Pickups are people who are allowed to pick up your child from child care but should not be an emergency contact.
From the Community Portal, you only need to add the person once. When you add an Emergency Contact, Arux automatically adds that person as an Authorized Pickup for your child and allows them to sign students in or out through the kiosk in Arux Connect: Child Care.
You can update Emergency Contacts and Authorized Pickups during a new Season registration or at any time from the Community Portal.
Emergency Contacts and Authorized Pickups are linked. Removing an Emergency Contact also removes that person as an Authorized Pickup. If you need someone listed only as one or the other, please contact your Program staff.
Adding an Emergency Contact & Authorized Pickup
If you need to update Emergency Contacts or Authorized Pickups for a student before or after completing a registration, follow the directions below.
For Desktop Devices
- Navigate to your program's Arux Community Portal site and click Sign In.
The Sign In page is displayed. - Sign In to your account.
Your Account Dashboard is displayed. If your dashboard is not displayed, click your name in the upper-right corner or click Your Dashboard in the footer of the page. - Under Manage Family Members locate the person to add the contact and pickup for, and click Relationships.
- On the Relationships screen, click Add Relationship.
A list of users that are already related to the person is displayed, if they exist in Arux - Click Select a Person and choose the person to add, or choose Create New Person.
- If you are choosing an existing person in Arux, select Emergency Contact for how the person is related to the user. Toggle if they live in the same household, then click Save.
- If you are creating a new Person, complete all required fields and click Save.
The Emergency Contact relationship must be added separately for each child on your account who should have the user as an Emergency Contact.
Once added as an Emergency Contact, the person will also be added as an Authorized Pickup and can sign your child in or out using the Arux Connect: Child Care kiosk at your Child Care Site.
You can use the Modify Person button to update an existing person or use the Red Trash ( ) button to remove a Relationship.
For Mobile Devices
- Navigate to your program's Arux Community Portal site and tap the Hamburger ( ) icon.
The navigation menu is displayed. - Tap Sign In and sign in to your account.
Your Account Dashboard is displayed.
- Scroll down to Manage Family Members, find the desired person, then tap Relationships.
- On the Relationships screen, tap Add Relationship.
A list of users that are already related to the person is displayed, if they exist in Arux. - Tap Select a Person and choose the person to add, or choose Create New Person.
- If you are choosing an existing person in Arux, select Emergency Contact for how the person is related to the user. Toggle if they live in the same household, then click Save.
- If you are creating a new Person, complete all required fields and click Save.
The Emergency Contact relationship must be added separately for each child on your account who should have the user as an Emergency Contact.
Once added as an Emergency Contact, the person will also be added as an Authorized Pickup and can sign your child in or out using the Arux Connect: Child Care kiosk at your Child Care Site.
You can use the Modify Person button to update an existing person or use the Red Trash ( ) button to remove a Relationship.