Requesting a Change to a Child Care Schedule
    • 01 Aug 2024
    • 2 Minutes to read
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    Requesting a Change to a Child Care Schedule

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    Article summary

    With Arux, requesting a change to the schedule of your child care is easy.

    For desktop devices
    1. Navigate to your program's Arux Community Portal site and click Log In.
      The Sign In page is displayed.
    2. Log In to your account.
      Your Account Dashboard is displayed. If your Dashboard is not displayed, click your name in the upper-right corner or click Your Dashboard in the footer of the page.
    3. Under Your Accounts select the desired Child Care Account.

      The contract management page for the selected child care program is displayed.
    Note:

    If you have a child that is already registered with the child care program, the contract management page will display options for: Account Management, Latest Invoice, Auto Payments, and Current and Upcoming Contracts.

    • Under Current and Upcoming Contracts, click the desired contract to change.
    1. Click Change Schedule.
    Note:

    Contracts dates that have already been invoiced can not be modified.

    If you can not enter the schedule change request, contact your District or Program for assistance.

    1. Select the first date and last date of the new schedule.
    2. Make changes to the selected days as required.
    3. Click Submit Contract Schedule Changes.
      The child care contract screen is displayed noting the request for changes to the contract.

    Your request to change the child care schedule is noted on the contract page and is pending approval from the district. Once the district has approved the change, you will recieve an email confirmation and the schedule change will be reflected on the child care contract page.

    For mobile devices

    1. Navigate to your program's Arux Community Portal site and tap the Hamburger icon.
      The navigation menu is displayed.
    2. Tap Log In.
      The Sign In page is displayed.
    3. Log In to your account.
      Your Account Dashboard is displayed.
    4. Under Accounts select the desired Child Care Account.
      The child care contract management page is displayed.
    Note:

    If you have a child that is already registered with the child care program, the contract management page will display options for: Account Management, Latest Invoice, Auto Payments, and Current and Upcoming Contracts.

    1. Scroll down to Current and Upcoming Contracts and select the contract to change.
      The child care contract page is displayed.
    2. Tap Change Schedule.
    Note:

    Contracts dates that have already been invoiced can not be modified.

    If you can not enter the schedule change request, contact your District or Program for assistance.

    1. Select the first and last date of the new schedule.
    2. Make changes to the selected days as required.
    3. Tap Submit Contract Schedule Changes.
      The child care contract screen is displayed

    Your request to change the child care schedule is noted on the contract schedule screen and is pending approval from the district. Once the district has approved the change, you will recieve an email confirmation and the schedule change will be reflected on the child care contract schedule page.


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