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      Adding Emergency Contacts and Authorized Pickups
      • 30 Jul 2024
      • 4 Minutes to read
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      Adding Emergency Contacts and Authorized Pickups

      • Updated on 30 Jul 2024
      • 4 Minutes to read
      • Contributors
      • Print
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      • PDF
      Article summary

      Adding a family member or relationship to your Arux account allows you to set them as emergency contact, or as an authorized pickup.

      Emergency contacts are persons listed on file to contact in case of an emergency. This contact information applies to all district courses and care. Authorized pickups in Arux are persons that are able to pick a child up from child care.

      Each of these options are different but both can be added to the same relationship.

      By default, emergency contacts are not listed as authorized pickups and can not sign children out through the kiosk in Arux Connect: Child Care. They need to be added as an authorized pickup before sites can release the child to them.

      Adding an Emergency Contact

      Emergency Contacts for a child may be added or updated during the Child Care registration process for a new Season (School Year or Summer).

      If you need to update Emergency Contacts for a student before or after completing a registration, follow the directions below.

      For desktop devices

      1. Navigate to your program's Arux Community Portal site and click Log In.
        The Sign In page is displayed.
      2. Log In to your account.
        Your Account Dashboard is displayed. If your Dashboard is not displayed, click your name in the upper-right corner or click Your Dashboard in the footer of the page.
      3. Under Manage Family Members find the desired person and click Edit Emergency Contacts.

      1. Under Emergency Contacts, click Choose to select a contact that is already related to the person or Create New Emergency Contact.
      • If you have not created the family member/relationship, click Create New Emergency Contact. Complete all required fields and click Create Emergency Contact.
      Note:

      Emergency contacts must be added for each user separately.

      You can use the Edit pencil icon to update an existing contact person or use the red Remove icon to delete a contact person.

      For mobile devices

      1. Navigate to your program's Arux Community Portal site and tap the Hamburger icon.
        The navigation menu is displayed.
      2. Tap Log In.
        The Sign In page is displayed.
      3. Log In to your account.
        Your Account Dashboard is displayed.

      1. Scroll down to Manage Family Members and find the desired person then tap Edit Emergency Contacts.

      1. Under Emergency Contacts, tap to select a contact that is already related to the person or tap Create New Contact.

      If you have not created the family member/relationship, tapping Create New Contact prompts you to complete all required fields and tap Create Emergency Contact.

      Note:

      Emergency contacts must be added for each user separately.

      You can tap the Edit pencil icon to update an existing contact person or tap the red Remove icon to delete a contact person.

      Adding an Authorized Pickup

      In Arux, any user account listed as a parent of the child will automatically be listed as an authorized pickup. To add additional family members/relationships as an authorized pickup for your child in Arux, use these steps:

      For desktop devices

      1. Navigate to your program's Arux Community Portal site and click Log In.
        The Sign In page is displayed.
      2. Log In to your account.
        Your Account Dashboard is displayed. If your Dashboard is not displayed, click your name in the upper-right corner or click Your Dashboard in the footer of the page.
      3. Under Your Accounts select the desired Child Care Account.

      1. Under Account Management click Manage Authorized Pickups.

      1. Click Add Authorized Pickup.

      If you have already created the family member/relationship in Arux, click the Person drop-down and select them from the list that is presented. Enter or update the person's phone number, then click Save Authorized Pickups.

      If you have not created the family member/relationship, click the Person drop-down and select Other. Enter the person's name, phone number, and optionally add a note to describe the person (such as uncle, grandparent, or friend), then click Save Authorized Pickups.

      Note:

      Authorized pickups must be added for each person separately.

      You can remove an authorized person at any time by clicking the red Remove icon and clicking Save Authorized Pickups.

      For mobile devices

      1. Navigate to your program's Arux Community Portal site and tap the Hamburger icon.
        The navigation menu is displayed.
      2. Tap Log In.
        The Sign In page is displayed.
      3. Log in to your account.
        Your Account Dashboard is displayed.

      1. Under Accounts, tap the desired Child Care Account.
      2. Under Account Management, tap Manage Authorized Pickups.

      1. Tap Add Authorized Pickup.

      If you have already created the family member/relationship in Arux, tap the "Person" drop-down and select them from the list that is presented. Enter or update the person's phone number, then tap Save Authorized Pickups.

      If you have not created the family member/relationship, tap the "Person" drop-down and select Other. Enter the person's name, phone number, and optionally add a note to describe the person (such as uncle, grandparent, or friend) then tap Save Authorized Pickups.

      Note:

      Authorized pickups must be added for each user separately.

      You can remove an authorized person at any time by clicking the red Remove icon and clicking Save Authorized Pickups.

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