--- title: "Withdrawing From a Child Care Contract" slug: "withdrawing-from-a-child-care-contract" description: "Explains how families request withdrawal from a Child Care contract in the Arux Community Portal from desktop or mobile devices, including choosing the account and contract, picking a date or full withdrawal option, entering the reason, understanding invoiced date and restrictions, and waiting for district approval." tags: ["Child Care Contract", "Withdraw", "Account Dashboard", "Dashboard", "Child Care", "Withdraw Entirely", "Withdraw Date"] updated: 2026-07-09T17:55:40Z published: 2026-07-09T17:55:40Z canonical: "guide.arux.app/withdrawing-from-a-child-care-contract" --- > ## Documentation Index > Fetch the complete documentation index at: https://guide.arux.app/llms.txt > Use this file to discover all available pages before exploring further. # Withdrawing From a Child Care Contract If you have registered for child care with your district or organization, you can request to withdraw your student from that care from your dashboard. You can choose to withdraw from any date within the contracts schedule. Note: - Some districts or organizations may require a minimum number of attendance dates before a contract may be withdrawn. Contact your district or organization for details. - Contract dates that have already been invoiced can not be withdrawn. - If you can not enter the withdrawal request, contact your District or Program for assistance. ****For Desktop Devices****     1. Navigate to your program's Arux Community Portal site and click **Sign In**. *The Sign In page is displayed.* 2. Sign in to your account. *Your Account Dashboard is displayed. If your dashboard is not displayed, click the **User** button with your name in the upper-right corner or click **Your Dashboard** in the footer of the page.* 3. Under Your Accounts select the desired Child Care Account. ![](https://cdn.document360.io/e96a22d6-a81a-497b-ad4d-a449e7595d39/Images/Documentation/CP_Your_Accounts.png?sv=2026-02-06&spr=https&st=2026-11-06T18%3A53%3A29Z&se=2026-11-06T19%3A53%3A29Z&sr=c&sp=r&sig=EpNzs3vdnoAkEyq0LGS4rnfuzbGICOtTPHbQ%2BOAiW1E%3D) *The child care account page is displayed.* 4. Under Current and Upcoming Contracts, select the contract you want to withdraw from. *The child care contract page is displayed.* 5. Under Contract Management, click **Withdraw Contract**. ![](https://cdn.document360.io/e96a22d6-a81a-497b-ad4d-a449e7595d39/Images/Documentation/CP_CC_Contract_Management.png?sv=2026-02-06&spr=https&st=2026-11-06T18%3A53%3A29Z&se=2026-11-06T19%3A53%3A29Z&sr=c&sp=r&sig=EpNzs3vdnoAkEyq0LGS4rnfuzbGICOtTPHbQ%2BOAiW1E%3D) *The Withdraw Contract menu is displayed.* ![](https://cdn.document360.io/e96a22d6-a81a-497b-ad4d-a449e7595d39/Images/Documentation/CP_Withdraw_Contract.png?sv=2026-02-06&spr=https&st=2026-11-06T18%3A53%3A29Z&se=2026-11-06T19%3A53%3A29Z&sr=c&sp=r&sig=EpNzs3vdnoAkEyq0LGS4rnfuzbGICOtTPHbQ%2BOAiW1E%3D) - If withdrawing before the first date of the contract, you are given the option to Withdraw on a specific date or Withdraw Entirely. Select the desired withdraw option. 1. Select the last day of attendance. 2. **Optional**: Enter a Reason for Withdrawal. 3. Click **Request Withdraw**. Your request to withdraw from child care is noted on the contract page and is pending approval from the district. Once the district has approved the withdrawal, you will receive an email confirmation and the schedule change will be reflected on the child care contract page. ![](https://cdn.document360.io/e96a22d6-a81a-497b-ad4d-a449e7595d39/Images/Documentation/CP_Withdraw_Contract_Req.png?sv=2026-02-06&spr=https&st=2026-11-06T18%3A53%3A29Z&se=2026-11-06T19%3A53%3A29Z&sr=c&sp=r&sig=EpNzs3vdnoAkEyq0LGS4rnfuzbGICOtTPHbQ%2BOAiW1E%3D) ****For Mobile Devices****     1. Navigate to your program's Arux Community Portal site and tap the **Hamburger** icon. *The navigation menu is displayed.* 2. Tap **Sign In**. *The Sign In page is displayed.* 3. Sign in to your account. *Your Account Dashboard is displayed. If your dashboard is not displayed, click the **Hamburger ( )** icon in the upper-right corner and click **Dashboard**.* ![](https://cdn.document360.io/e96a22d6-a81a-497b-ad4d-a449e7595d39/Images/Documentation/CP_Mobile_Your_Dashboard_Invoice.png?sv=2026-02-06&spr=https&st=2026-11-06T18%3A53%3A29Z&se=2026-11-06T19%3A53%3A29Z&sr=c&sp=r&sig=EpNzs3vdnoAkEyq0LGS4rnfuzbGICOtTPHbQ%2BOAiW1E%3D) 4. Under Accounts select the desired Child Care Account. *The child care contract management page is displayed.* Note: If you have a student that is already registered with the child care program, the contract management page will display options for: Account Management, Latest Invoice, Auto Payments, and Current and Upcoming Contracts. 1. Scroll down to Current and Upcoming Contracts and select the contract to withdraw. *The child care contract page is displayed.* 2. Tap **Withdraw Contract**. ![](https://cdn.document360.io/e96a22d6-a81a-497b-ad4d-a449e7595d39/Images/Documentation/CP_Mobile_Change_Schedule.png?sv=2026-02-06&spr=https&st=2026-11-06T18%3A53%3A29Z&se=2026-11-06T19%3A53%3A29Z&sr=c&sp=r&sig=EpNzs3vdnoAkEyq0LGS4rnfuzbGICOtTPHbQ%2BOAiW1E%3D) *The Withdraw Contract menu is displayed.* ![](https://cdn.document360.io/e96a22d6-a81a-497b-ad4d-a449e7595d39/Images/Documentation/CP_Mobile_Withdraw_Contract.png?sv=2026-02-06&spr=https&st=2026-11-06T18%3A53%3A29Z&se=2026-11-06T19%3A53%3A29Z&sr=c&sp=r&sig=EpNzs3vdnoAkEyq0LGS4rnfuzbGICOtTPHbQ%2BOAiW1E%3D) - If withdrawing before the first date of the contract, you are given the option to Withdraw on a specific date or Withdraw Entirely. Select the desired withdraw option. 1. Select the last day of attendance and click **Request Withdraw**. Your request to withdraw from child care is noted on the contract page and is pending approval from the district. Once the district has approved the withdrawal, you will receive an email confirmation and the schedule change will be reflected on the child care contract page. ## Related - [Requesting a Change to a Child Care Schedule](/requesting-a-change-to-a-child-care-schedule.md) - [Registering For Drop-In Days](/registering-for-drop-in-days.md) - [Registering for Non-School Day Care](/registering-for-non-school-day-care.md)