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      Using Split Payment Methods
      • 31 Jul 2024
      • 3 Minutes to read
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      Contents

      Using Split Payment Methods

      • Updated on 31 Jul 2024
      • 3 Minutes to read
      • Contributors
      • Print
      • Dark
        Light
      • PDF
      Article summary

      Accounts in Arux allow you to save and use multiple payment methods for various transactions on the Community Portal. By default, there is only one account owner with access to add payment methods or complete transactions.

      If a transaction requires the use of multiple payment methods or multiple payers, Arux provides options to split payments for One-Time Payments and Auto Pay.

      Split Methods for One Time Payments

      There are various ways to divide payments while still utilizing a single account in Arux.

      Multiple Payment Methods on the Same Account

      Multiple payment methods can be saved on your account and can be used to split payments between them.

      When making a payment for child care or facilities invoice from the Community Portal, you are given the option to pay the full amount of the invoice or to select a different payment amount.

      Selecting to Specify Other Amount allows you to split the payment amount between multiple different payment methods.

      For desktop devices

      To split payments between payment methods from the Community Portal:

      1. Navigate to your program's Community Portal and Log In to your account.
      2. Click your name in the upper-right or scroll to the bottom of the page and select Your Dashboard.
      3. Under Your Invoices, click the desired invoice.
      4. Click Make a Payment.
      5. Select Specify Other Amount.
      6. Enter the amount for the split payment.
      7. Click Add to Cart.
      8. Click Checkout.
      9. Enter or select the desired payment method.
      10. Enter or select the billing address for the payment method.
      11. Click Pay.

      Once the first payment is completed, repeat the payment process with the additional payment method.

      For mobile devices

      To split payments between payment methods from the Community Portal:

      1. Navigate to your program's Community Portal and tap the Hamburger icon.
        The navigation menu is displayed.

      2. Tap Log In.
        Log in to your account.

      3. Tap Invoice.

      4. Select the desired invoice.

      5. Tap Make a Payment.

      6. Select Specify Other Amount.

      7. Enter the amount for the split payment.

      8. Tap Add to Cart.

      9. Tap Checkout.

      10. Enter or select the desired payment method.

      11. Enter or select the billing address for the payment method.

      12. Tap Pay.

      Once the first payment is completed, repeat the payment process with the additional payment method.

      Quick Pay

      Quick Pay is a feature in Arux that allows a user to make a one-time payment on a child care account without being an owner on the account.

      Note:

      With Quick Pay, the additional payer does not need to be on the account, but they must be an Arux user.

      Split Auto Pay

      The most common option for split payment is using split auto pay. The account owner can have split auto pay set up so that each payment method is charged an agreed percentage of the invoice on the due date automatically.

      Split auto pay can be configured for multiple payment methods entered by the account owner or multiple account owners.

      Note:

      Split Auto Pay can not be configured from the Community Portal. Contact your District or Program's staff for assistance.

      Multiple Account Owners

      Accounts in Arux can have more than one owner. Each owner on the account has full access to account information and have the same access to view and request schedule changes, drop-in days, non-school days, register for courses, and view invoices.

      Note:
      • Additional account owners can not be added from the Community Portal. To add another owner to your account, contact your District or Program's staff.
      • The additional owner must have an Arux account before they can be added as an additional account owner.

      For security, each owner on the account has their own login email and password and manages their own payment methods. Account owners can not access or view the other owner’s payment methods.

      Separate Accounts

      If you and the other user responsible for making payments can not be on the same account, it is recommended to have two separate contracts for child care. In most instances, you should work directly with the District or Program's staff to create both contracts.

      Once the seperate contracts are set up, you and the other user can manage their own accounts separately.

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