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      Resetting Your Account Password
      • 31 Jul 2024
      • 1 Minute to read
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      Contents

      Resetting Your Account Password

      • Updated on 31 Jul 2024
      • 1 Minute to read
      • Contributors
      • Print
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      • PDF
      Article summary

      If you have forgotten the password you use to access your district or program's Arux Community Portal, you can use the Forgot Password option to send a password reset email to your account email.

      For desktop devices

      To send a password reset email:

      1. Navigate to your program's Arux Community Portal.
        If you do not have the website URL, please contact your district or school representative.
      2. Click Log In in the upper-right of the screen.
        The Sign In Screen is displayed.
      3. Enter your Email Address.
      4. Click Continue.
      Note:

      If your email address is entered incorrectly, or you have not registered an account for the email address, you will receive a message that an account was not found.

      The Password prompt is displayed.
      5. Click Forgot your password?.
      6. Next to the Password prompt, click Forgot Password?
      The Forgot Password screen is displayed.

      7. Enter your Email Address.
      8. Click Send Reset Password Instructions.
      A Check Your Email message is displayed.
      9. Check your email and follow the instructions to reset your password.

      For mobile devices

      To send a password reset email:

      1. Navigate to your program's Arux Community Portal.
        If you do not have the website URL, please contact your district or school representative.
      2. Tap the Hamburger icon in the upper-right of the screen.
        The navigation menu is displayed.
      3. Tap Log In.
      4. Enter your Email Address.
      5. Tap Continue.
      Note:

      If your email address is entered incorrectly, or you have not registered an account for the email address, you will receive a message that an account was not found.

      The Password prompt is displayed.
      6. Tap Forgot your password?.
      The Forgot Password screen is displayed.
      7. Enter your Email Address.
      8. Tap Send Reset Password Instructions.
      A Check Your Email message is displayed.
      9. Check your email and follow the instructions to reset your password.

      What's Next
      Change password!
      Changing your password will log you out immediately. Use the new password to log back in.
      Change profile
      Success!
      First name must have atleast 2 characters. Numbers and special characters are not allowed.
      Last name must have atleast 1 characters. Numbers and special characters are not allowed.
      Enter a valid email
      Enter a valid password
      Your profile has been successfully updated.
      Logout
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